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Configure The Wallboard
The wallboard displays all of the departments that the current WHMCS user has access to. It’s recommended to create a specific user for the wallboard (although any login can be used).
Either create or edit the WHMCS user via Manage Admins:
In the Assigned Departments section, ticket the Helpdesk departments you want to appear on the wallboard:
Open the Add On Modules settings in WHMCS and click on Configure next to UT-TicketBoard:
Tick the admin role group the wallboard user belongs to and click on Save Changes:
On the device that will display the wallboard, log in to WHMCS as that user.
Navigate to the Addons menu and select UT-TicketBoard:
Click on the Show Wallboard button to open the wallboard in a new window:
